Policies
Please carefully read before booking an appointment
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Booking Fee: NON-REFUNDABLE booking fee is required to book an appointment and will go towards your service. By sending the commitment fee, you have confirmed that you have read all policies and pre-care/after-care instructions.
The booking fee is valid for 60 days from the date of booking. If an appointment is not completed within this period, the booking fee will be forfeited.
Rescheduling/Cancelling: Please give us at least 48 hours when cancelling or rescheduling your appointment.
Any reschedules/cancellations with less than 48 hours notice will lose their booking fee.
If you reschedule/cancel prior to the 48 hour mark, your booking fee is transferrable to a new appointment one time. A second time a new booking fee will be required.
Lateness: If you are going to be late for your appointment please let us know as soon as possible so we can plan accordingly. There will be only a 10 minute grace period. Any later and we will have to reschedule your appointment and a new booking fee will be required.
No show: Clients who no show will lose their booking fee and to reschedule they will have to pay the full service cost upfront to reschedule for a later date.
No guests: Please do not bring additional guests or pets to your appointment due to hazardous materials and risk of cross contamination.
Pre-care: Not following all pre-care instructions will result in being asked to reschedule and you will be subject to the cancellation policy/fees.
Previous PMU: If you have previous permanent makeup (not done by us) and you do NOT have prior approval and come to your scheduled appointment and we are unable to tattoo your brows/lips, you will lose your booking fee.
Refund: TéTé does not offer refunds for any completed services.
Payment: Payment at your appointment may be made using Cash, Zelle, Venmo, Cashapp, Credit/Debit Card.
Tipping is completely optional. It is always appreciated, but never expected!
Touch-up: For PMU services, you will need a touch-up to complete your initial service. Touch-ups will be scheduled between 6-10 weeks after initial session.
Anything after 10 weeks a $60 fee will apply. If after 6 months, touch up appointment will be considered a 1-3 year touch up. Anything after 3 years will be considered an initial session.
Additional sessions may be required to obtain optimal results. Additional payment may apply.
Promotional prices: If there is a no show, late cancel or late reschedule to an appointment with a promotional price, all discounts will be forfeit, as well as the booking fee.
For any discounted services, such as model calls, clients must complete the service within 45 days after the promotional period ends. Appointments scheduled beyond this 45-day window will be charged at the full service price.
BROWS
Permanent Makeup may not be suitable for everyone. Our priority is ensuring optimal results for each client, yet certain everyone may not be compatible. The criteria listed below may prevent you from undergoing permanent makeup procedures at this time. In some cases, a doctor's recommendation may be required.
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● Pregnant or breastfeeding
● Currently taking antibiotics (2 weeks pre/post appointment)
● Currently using or have been on Accutane within the last 12 months
● Have a freshly tanned/sunburned face
● Active infection on/around the treated area
● Rosacea (in treatment area)
● Visible skin conditions (in treatment area) ex: eczema, psoriasis, moles, etc.
● Currently using Retin A/Glycolic Acid (within 2 weeks prior to appointment)
● Artificial Heart Valves/Heart Conditions (doctor’s note required)
● Diabetes (doctor’s note required)
● Epilepsy (doctor’s note required)
● Chemical or Laser Peel (within 6 weeks prior to appointment)
● AHA Products (within 2 weeks prior to appointment)
● Botox/Filler (within 3 weeks prior to appointment)
● Hypertrophic or Keloid Scarring
● Autoimmune Disease (doctor’s note required)
● Are taking blood thinning medications (doctor’s note required to stop medication)
● Are currently undergoing treatment for cancer
● Chemotherapy or Radiation treatment within last 12 months (doctor’s note required)
● All clients must be at least 18 years old (no exceptions)
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2-6 WEEKS BEFORE:
● No retinoid products in the brow area 2 weeks prior.
● No vitamin A 2 weeks prior.
● No Tanning or intense Sun Exposure 2 weeks prior.
● Botox/Dysport must be done at least 3 weeks prior to your appointment/touchup appointment so it has time to settle.
● No chemical peels or laser treatments around the brow area 4-6 weeks prior.
● No brow/lash serums in the brow area 4-6 weeks prior.
● I recommend coming to your appointment with your brows grown out, no need to have them cleaned up before! I want to see how they grow naturally, and will clean them up for you. If you need to clean them up beforehand, please do so at least 2 weeks prior to your appointment.
7 DAYS BEFORE:
● No tinting, waxing or electrolysis.
● No vitamin E or fish oil supplements.
● No blood thinning medications such as Ibuprofen and Advil. They should be avoided unless prescribed by a doctor.
24 HOURS BEFORE:
This is necessary to minimize bleeding during the procedure
● No alcohol.
● No caffeine.
● No excessive sweating or working out.
DAY OF APPOINTMENT:
● Avoid heavy exercise and caffeine. Exercising and caffeine increases blood flow and will cause excessive bleeding, leading to poor healed results. Drink plenty of water!
● You are welcome to come to your appointment with or without makeup on. We will be taking photos, so come however you are most comfortable. If you regularly fill in your brows, coming with at least your brows filled in helps me to see how you normally style your brows.
● You will be sent home with after-care instructions for the brow service. Brows take 10-14 days to completely heal. You must avoid sun, sweat, water, makeup, & skin care products, so please plan accordingly.
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●Within 1-2 hours post appointment, wash your brows with the small bottle of Candy Cleanse and apply a thin layer of provided Balm/Lotion.
● First, wash your hands!
● Next, dispense 1-2 pumps of foaming cleanser onto clean fingers and gently wash in the direction of hair growth. Its a light swipe, just to help remove excess oil, oozing, etc. NO circles or scrubbing!
● Rinse thoroughly. Cup hands with water and rinse to make sure all soap is removed (do this at the sink, not in the shower).
● Pat dry with clean paper towel, not a hand/body towel (to avoid bacteria).
● Apply a TINY amount of balm/lotion to each brow with a clean finger (1/2 rice grain size per brow).
● Wash morning and night for 10 days. Once brows have flaked, you stop with the aftercare routine.
● Apply balm morning and night for 10 days. You should have enough left over for the touch up if you're using it correctly.
● No getting them wet other than washing them OUTSIDE of the shower for 10 full days. This includes shower, sweating, sauna, hot tub, ocean, pool, etc. Use provided shower shields in the shower to keep brows dry.
● No direct sunlight for 2 weeks, this includes tanning beds. Once fully healed always wear SPF on your brows!
● No makeup, lotion, face wash, serums, shampoo/conditioner, etc. can touch brows for 10 full days. After that, avoid all products on them that include active ingredients (acne, exfoliating, or anti-aging products).
● Always let your skin care professional know that you have your brows done so they do not put any chemical peel/laser type treatments on your brows. That can cause premature fading/discoloration.
● No picking or scratching at scabs! Try not to sleep on your face, and if you do, change your pillow case so we eliminate excess bacteria.
● Any swelling, redness, or bruising, if any, should subside within the first 24 hours.
● Do not touch the treated area unless it is for cleansing purposes.
● In the next 30 days of your appointment avoid sunbathing, solarium, light therapies, chemical peelings, fruit acids, microdermabrasion and creams than contain regeneration factors.
● ALWAYS avoid laser treatments over the treated area (Fraxel Laser, IPL), because they can destroy the pigment and cause burns
● Use of antibiotics and hormonal therapy can lead to faster pigment fading.
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Immediately after the procedure, your new PMU will look vibrant and bold, with pigment that will fade 30-60% lighter as they heal. You may experience some redness/swelling but this is temporary and will subside.
True results are not revealed until week 6-10 of the healing process. Please be mindful that all skin heals differently and results vary through each individual.
Typical Healing Process
Day 1: Right after the procedure, expect bold and vibrant brows with possible redness or slight swelling, which will subside soon.
Day 2-4: Brows may look even darker as the pigment sets.
Day 5-7: Expect dryness or itchiness as scabbing forms.
Day 7-14: Brows may appear patchy or uneven as they continue to heal.
Day 14-21: Pigment might seem faint, but it will start to resurface.
Day 28-42: The color and shape settle fully, and a touch-up at 6-10 weeks perfects the results.
This is all absolutely normal, and why two appointments may be necessary. Be patient and know that this is the part of the normal and expected healing process.
LIPS
Permanent Makeup may not be suitable for everyone. Our priority is ensuring optimal results for each client, yet certain everyone may not be compatible. The criteria listed below may prevent you from undergoing permanent makeup procedures at this time. In some cases, a doctor's recommendation may be required.
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● Pregnant or breastfeeding
● Currently taking antibiotics (2 weeks pre/post appointment)
● Currently using or have been on Accutane within the last 12 months
● Have a freshly tanned/sunburned face
● Active infection on/around the treated area
● Rosacea (in treatment area)
● Visible skin conditions (in treatment area) ex: eczema, psoriasis, moles, etc.
● Currently using Retin A/Glycolic Acid (within 2 weeks prior to appointment)
● Artificial Heart Valves/Heart Conditions (doctor’s note required)
● Diabetes (doctor’s note required)
● Epilepsy (doctor’s note required)
● Chemical or Laser Peel (within 6 weeks prior to appointment)
● AHA Products (within 2 weeks prior to appointment)
● Botox/Filler (within 4 weeks prior to appointment)
● Hypertrophic or Keloid Scarring
● Autoimmune Disease (doctor’s note required)
● Are taking blood thinning medications (doctor’s note required to stop medication)
● Are currently undergoing treatment for cancer
● Chemotherapy or Radiation treatment within last 12 months (doctor’s note required)
● All clients must be at least 18 years old (no exceptions)
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4 WEEKS BEFORE:
● No Botox and fillers around the lip area.
● No Glycolic Acid, chemical peels, and laser treatments on the face.
2 WEEKS BEFORE:
● No facials, bleaching treatments, or waxings around the lip area.
● No extensive sun exposure and sunburn on the face.
● No retinoid products in the lip area.
1 WEEK BEFORE:
● No blood thinning medications such as Ibuprofen and Advil.
● No fish oils, DHA supplements, cayenne supplements, turmeric, vitamin e or niacin.
● No marijuana and smoking.
If any of the above are taken for medical purposes, please consult with your physician.
● Keep your lips well hydrated with a good lip balm.
If you have ever had a cold sore, been prone to any type of cold sores (herpes simplex virus) or you may have the herpes simplex virus that lies dormant in your system, this procedure could cause an outbreak. It is best to consult with your doctor and upon your doctor’s recommendation, take doctor-prescribed medication such as Acyclovir, Zovirax, or Valtrex before and after the lip procedure to help prevent or lessen the severity of an outbreak.
1-3 DAYS BEFORE:
● No alcohol (especially red wine).
● No coffee or tea.
● Gently exfoliate your lips 2 days prior to your procedure, 2x/day (you could use sugar and coconut oil mixture for a natural exfoliate).
● Stay hydrated and drink plenty of water.
DAY OF PROCEDURE:
● No intense physical activity.
● You can wear your normal makeup on the day of your procedure.
It's encouraged to bring your favorite lipsticks and/or lip liners with you to your appointment or photos of lip shapes and colors you prefer.
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Day of the procedure:
● One hour after the procedure gently wipe treated area with antiseptic wipe.
● Apply thin coat of A&D ointment when lips feel dry.
● Before going to bed, wipe treated area with antiseptic wipe again, following with cotton round with lukewarm water.
● Swelling is normal after the procedure. Some clients will experience more swelling than others, depending on individual body’s reaction. After 1-3 days the swelling will go down.
5 days after procedure:
● Apply thin coat of A&D ointment when lips feel dry.
● Drink everything through a straw (hot or cold).
● Do not drink anything that would stain the color of your lips.
7 days after procedure:
● Try to not get the area wet besides cleaning them.
● Do not touch, bite, lick, peel, rub, or tamper with the lip area. This includes kisses from your partner and pets.
● Do not let any water, lotion, makeup touch the lip area.
● Do not use a vape or smoke anything.
● No excessive sweating.
● No spicy foods.
14 days after procedure:
● No hot sauna, steam room, swimming pool, vaseline, or neosporin.
● Avoid exposure to prolonged direct sun/tanning beds.
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Lips will go through 3 phases
1st phase: "looks too dark": About 3 days with chapping
2nd phase: "looks too light": Frosty and loss of color
3rd phase: "looks just right": Blooming
Just relax and be patient. It's a process!
Day 1 (Right after the procedure): Lips appear bold and brighter than what it will heal to. It will heal between 30-60% lighter and softer. Lips will be slightly swollen and tender. Color will darken (oxidize) as the day goes on.
Day 2: Lips are darker and may still be a little swollen. Lips are feeling tight and dry.
Days 3-4: Skin is flaking and scabbing and the color is fading.
Days 5-6: Lips start to feel normal and the flaking is gone.
Day 7: Lips have completely healed but the color is much lighter than after the procedure.
Day 28-42 : The color has come back! There may be some uneven spots/patchiness and between 6-10 weeks is the perfect time for a touch-up/perfecting session!
Follow our journey
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